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Sony Notebook User Guide
Getting help
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My computer locks up
If you suspect one application is locking your system, you can try to stop it. To do this, press
<Ctrl>+<Alt>+<Delete> once, click Task Manager, select the application or the process that is locking
your system, and then click End Task.
If the above method does not work or you do not know which application is locking your system, restart
the computer. On the Windows
®
taskbar, click the Start button, click Shut Down, and then select Shut
Down in the list and click OK.
If the above method does not work, press the power switch and hold it for at least four seconds. This
turns off the power.
If your computer locks up while playing a CD-ROM, stop the CD-ROM, and shut down the computer by
pressing <Ctrl>+<Alt>+<Delete>, and then click Shut Down.
My software program locks up or crashes
Contact the software publisher or designated provider for technical support.
My touchpad interprets a single tap as a double-click
Open the Mouse icon in the Control Panel and change the button assignments in the Mouse Properties
dialog box. One of the buttons is assigned to the double-click action.
My mouse does not work
Check that the mouse is plugged into the USB connector.
If you are using an optional Sony USB mouse, check that the appropriate driver and mouseware are
properly installed.