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Support Options
Sony provides several options to help solve common problems or to locate
support for your VAIO® computer. This section describes available
resources and offers suggestions on how to access this information for
maximum results.
Immediate Help and Support
You can locate helpful information immediately by consulting your hard copy
guides and supplements, or by accessing the online Computer User Guide and the
individual software Help files.
Your computer is supplied with these support options:
❑ VAIO® Computer Quick Start — The Quick Start contains information on
how to set up your computer quickly and easily. You can find instructions on
how to plan an ergonomic work space, connect power cords, cables and
peripheral devices, and register your computer with Sony®. The Quick Start
can also provide troubleshooting support, if problems occur.
❑ VAIO® Computer User Guide — The online User Guide provides
information about configuring, maintaining, and upgrading your computer.
This support resource offers a variety of available topics, enabling you to
quickly view specific information using context-sensitive search features. To
access the online guide:
1 Click Start in the Windows® taskbar, then click Help and Support.
2 From the VAIO Help And Support Center menu, click VAIO User
Guide.
❑ Specifications — The online specifications sheet describes the hardware
and software configuration of your VAIO computer. To view this online
information go to http://www.sony.com/pcsupport.