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Troubleshooting
141
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Tip
If you cannot find a solution from the above, go to [Help and
Support] from the OPTIONS menu in the Reader Store (
3).
Wi-Fi connection
The Reader will not connect to a Wi-Fi network.
Check that the WIRELESS switch is set to “ON” and [Wi-Fi]
is set to [On] in the [Wireless Controls] setting (
126).
Refr
esh to a Wi-Fi network manually (
127).
Check if ex
tra settings are required to connect to the Wi-
Fi network, such as encryption key (WEP/WPA), fixed IP
address, or proxy setting (
133).
The ac
cess point uses 152-bit encryption key. WEP of the
Reader does not support 152-bit encryption key.
WEP key automa
tic recognition may not be correct.
Select the encryption method type of the access point
manually (
131).
The ac
cess point you want to use is set to make its SSID
invisible to users. In this case, the access point may not
be shown on the Wi-Fi network access point list. Enter the
SSID manually (
132).
W
hen using the [Br
owser] application, some public Wi-Fi
access points require you to enter a user ID and password
by using the Internet browser. Check the public Wi-Fi
service you intend to connect to.
T
he ac
cess point of the Wi-Fi network may be using a
security protection system not supported by the Reader.
Consult with the administrator of your network.
The ac
cess point may filter access by MAC address. Check
the MAC address in the [About] screen of the [Settings]
menu (
119), then register the MAC address with the
access point to connect to the Wi-Fi.