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Troubleshooting
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Table of Contents Index
The authorization data may have been damaged as a
result of shutting down while reading a content. De-
authorize your computer and the Reader, then authorize
again via Reader Library. Refer to Reader Library Help for
further information.
T
he book ma
y be protected by unsupported digital rights
management. Check the book source for compatibility.
The book ma
y contain an unsupported file format. Check
the file format compatibility (
164).
[Continue Reading] does not work, or bookmarks are missing.
If the file status has changed (such as in the following
cases), data on [Continue Reading] or notes may be
deleted.
A Text/RTF/PDF file is edited.
A book purchased with an authorized Reader is read on
another de-authorized Reader by memory card transfer.
You cannot find a transferred book.
Protected content on the Reader can be deleted if it is
deleted from your computer after being connected. It is
recommended to manage content using Reader Library.
Books being tr
ansferred to the Reader by synchronization
are deleted automatically if the same books are deleted
in Reader Library before synchronization. For details, refer
to Reader Library Help.
D
o not delet
e folders or files from any of the “database”
folders in the Reader. The content or notes may be
deleted.