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Troubleshooting
If you have difficulfy with your Wireless LAN PC Card, try the suggestions
listed below. If you still cannot resolve the problem, contact Sony
Customer Information Services.
Symptom Cause/Remedy
The computer does not
detect the Wireless
LAN PC Card.
Other computers on
the wireless LAN are
not displayed.
Cannot access the
Internet.
Data transfer speed is
slow.
The Wireless LAN PC Card may not be properly inserted
into the PC Card slot of the computer.
cCheck that the Wireless LAN PC Card is inserted in the
proper direction, then push it in as far as it will go.
You did not enter the password when Windows started.
cEnter the user name and the password requested on
Windows startup, then log onto the LAN.
The Windows network environment is not properly set up.
cCheck the Windows network settings. For details, see
Windows Help.
No other computers are logged onto the wireless LAN.
The Access Point is not connected to the Internet.
cConnect the Access Point to the Internet, as described in
the documentation of the Access Point.
The Wireless LAN PC Card is not inserted into the
computer.
cInsert the card as described in “Inserting the Wireless
LAN PC Card” on page 25.
Communication between the Access Point and the computer
is not established.
cUse Client Manager to check the communication status.
The Access Point is not properly configured.
cConfigure the Access Point according to its
documentation.
The Access Point and the computer are too far apart.
cReposition the computer within 100 m (330 feet) of the
Access Point, in direct line of sight.
There is radio interference with another Access Point.
cTry assigning another channel number to the Access
Point.
There are too many clients logging on to the Access Point.
cTry later.