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How to Use
Troubleshooting
Hardware
Apps
Network / Internet
Backup / Recovery
Security
Peripheral Devices
What should I do if a message appears indicating
that the battery pack is incompatible or has been
incorrectly installed, after which my VAIO
computer enters Hibernate mode?
A battery error may have occurred.
Push and hold the battery off button on the bottom of your VAIO computer for about three
seconds with a thin, straight object (such as a paper clip). [Details]
This problem could be due to the battery pack not being installed properly.
To solve this problem, turn off your VAIO computer, remove the battery pack, and then
reinstall it. [Details]
If the problem persists, it is likely that the installed battery pack is not compatible with
your VAIO computer or has failed. Turn off the computer, remove the battery pack, and
then replace it with a new one specified by Sony.
© 2013 Sony Corporation
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