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Troubleshooting
Why can't I connect to service supported by the target Bluetooth device?
Connection is only possible for services also supported by the computer with the Bluetooth functionality. For more details,
search for Bluetooth information using Windows Help and Support. To open Windows Help and Support, click Start and
Help and Support.
Can I use a device with Bluetooth technology on airplanes?
With Bluetooth technology, your computer transmits a radio frequency of 2.4 GHz. Sensitive locations, such as hospitals and
airplanes, may have restrictions on use of Bluetooth devices, due to radio interference. Check with facility staff to see if use
of the Bluetooth functionality on the computer is permitted.
Why can't I use the Bluetooth functionality when I log onto my computer as a user with a
standard user account?
The Bluetooth functionality may not be available to a user with a standard user account on your computer. Log onto the
computer as a user with administrator rights.
Why can't I connect to a Bluetooth device with a PAN?
If the device to which you want to connect does not support Bluetooth communication in Personal Area Network User (PANU)
mode, you cannot connect to the device with a PAN.