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Troubleshooting
39
My mouse does not work
❑
Check that the mouse is plugged into one of the PS/2
®
connectors on
the keyboard. The other connector connects the keyboard to the
computer.
❑
There may be dust or dirt inside the mouse mechanism. To clean the
mouse, follow these steps:
❑
Turn off your computer. See “Shutting Down Your Computer” on
page 24 for details.
❑
Remove the mouse ball cover on the back of the mouse by
turning the ring that covers the mouse ball counter-clockwise.
❑
Turn the mouse upright, and drop the mouse ball into your hand.
❑
Using a piece of tape, remove any dust or dirt on the mouse ball
and inside the mouse ball socket.
❑
Return the mouse ball to the socket, and replace the mouse ball
cover. Secure the cover by turning the ring clockwise.
I cannot find the Windows
®
taskbar
❑
Check that the taskbar is not hidden or shrunken.
❑
Use the mouse to point to the left, right, top, and bottom edges of the
screen.
To Reach Sony
For further assistance, call 1-888-4SONYPC (1-888-476-6972).
✍
See Read Me First for additional information on using your Sony computer.