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Resources
Sony provides several support options for your Sony computer. When you have
questions about your computer and the preinstalled software, check these sources
for answers, in the following sequence:
1 Quick Start
Contains information on how to set up your computer
quickly and easily.
2 User Guide
Contains information on how to get the most from your
computer, find help, and solve common problems. Also
includes product specifications.
3 Electronic
Documentation
QuickStart and the User Guide are available electronically
on your hard drive. Two additional documents, “Upgrading
and Maintaining Your VAIO
®
Computer” and
Troubleshooting Help are also available. To access these
documents, click the Start button, point to Help Center, and
then point to the desired document.
4 Manuals and online
help files that may
accompany your
preinstalled
software
Most manuals for preinstalled software are located on your
hard disk drive as online help files. You can access online
help files from the Help menu in a specific application. A
printed manual is available for some applications.
5 Knowledge
Database
Provides instant access to information on commonly
encountered problems. Enter a description of your problem
and the Knowledge Database searches for the corresponding
solutions online. You can access the Sony Knowledge
Database at http://www.sony.com/pcsupport
6 Sony Fax-on-
Demand
This service provides you with answers to commonly asked
questions. You can use this automated service to request a
list of available topics and then select the topics that you
want to receive. To contact the Sony fax-on-demand service,
call 1-888-4SONYPC (1-888-476-6972). (Requires a fax
machine or fax software.)
7 Software Updates
You can download the latest software updates and software
patches for your Sony computer by selecting Software
Updates on the Sony PC Support web page at http://
www.sony.com/pcsupport
8 VAIO C omputer
Reference Manual
Provides detailed technical information about your
computer's hardware. This document is available from
Sony's website at http://www.sony.com/pcsupport