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Troubleshooting
What should I do if I cannot write data to DVD media?
❑ Make sure you are using the correct DVD recordable media.
❑ Check which DVD recordable format is compatible with your optical disc drive. Note the possibility that some brands of
DVD recordable media do not work.
❑ The preinstalled software on your computer does not support copying DVD movies. Macrovision or a similar video
protection technology prevents users from copying DVD movies. Copying a DVD movie would be a copyright infringement
and therefore illegal.
Why can't I write data to Blu-ray Disc media?
!
This Q & A entry applies to selected models only. See the online specifications to find out the type of your optical disc drive, and then Reading and
Writing Optical Discs (page 37) to find out about the supported disc media.
❑ Make sure your optical disc drive supports the Blu-ray Disc writing function. The DVD±RW/±R DL/RAM drive does not
support it.
❑ BD-R Disc media are not rewritable. You cannot add or erase data to or from the BD-R Disc media.