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Troubleshooting
Bluetooth Technology
What should I do if other Bluetooth devices cannot find my computer?
❑ Make sure both devices have the Bluetooth function enabled.
❑ If the WIRELESS indicator light is unlit, turn on the WIRELESS switch.
❑ Your computer and the device may be too far apart. Wireless Bluetooth technology works best when the devices are within
33 feet (10 meters) of each other.
Why can't my computer find other Bluetooth devices?
If the connected device is also connected to other devices, it may not appear in the Bluetooth Devices window or you may
not be able to communicate with the device.
What should I do if I cannot find the Bluetooth device I want to communicate with?
❑ Check that the Bluetooth function of the device you want to communicate with is on. See the other device's manual for
more information.
❑ If the device you want to communicate with is already communicating with another Bluetooth device, it may not be found
or it may not be able to communicate with your computer.
❑ To allow other Bluetooth devices to communicate with your computer, follow these steps:
1 Click Start, Control Panel, Hardware and Sound, Bluetooth Devices, and Bluetooth Settings.
2 Click the Options tab and select the Allow Bluetooth devices to find this computer check box.