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Support Options
Sony provides several options to help solve common problems or to locate
support for your VAIO® computer. This section describes all available
resources and offers suggestions on how to access this information for
maximum results.
Immediate Help and Support
You can locate helpful information immediately by consulting your hard copy
guides and supplements, or by accessing the online Computer User Guide and
individual software Help files.
Your computer is supplied with these support options:
❑ VAIO® Computer Quick Start — The Quick Start contains information on
how to set up your computer quickly and easily. You can find instructions on
how to connect power cords, cables, peripheral devices, and register your
computer with Sony®. The Quick Start can also provide basic
troubleshooting support.
❑ About RAID Systems — This informative booklet contains an overview of
RAID-0 and RAID-1 levels, along with simple instructions on RAID
configuration. This guide is available only with configure-to-order (CTO)
computers that are shipped as RAID-0 or RAID-ready.
❑ VAIO® Recovery Options Guide — This online guide provides
information about restoring individual software programs, software drivers,
drive partition(s), or your entire hard disk drive to the original factory
installed settings.
To access this information:
1 Click Start in the Windows® taskbar, then click Help and Support.
2 From the VAIO Help And Support Center, click VAIO Recovery
Options.