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Troubleshooting
Networking
What should I do if my computer cannot connect to a wireless LAN access point?
❑ Connection capability is affected by distance and obstructions. You need to place your computer away from obstructions
or move any access point you may be using closer to the computer.
❑ Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer.
❑ Make sure power to the access point is on.
❑ Follow these steps to check the settings:
1 Click Start and Control Panel.
2 Click View network status and tasks under Network and Internet.
3 Click Connect to a network to confirm that your access point is selected.
❑ Make sure the encryption key is correct.
What should I do if I cannot access the Internet?
❑ Check the access point settings. See the manual that came with your access point for more information.
❑ Make sure your computer and the access point are connected to one another.
❑ Place your computer away from obstacles or move any access point you may be using closer to the computer.
❑ Make sure your computer is properly configured for Internet access.