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Troubleshooting
What should I do if my game software does not work or it keeps crashing?
❑ Check the web site of the game if there are any patches or updates to download.
❑ Make sure you have installed the latest video driver.
❑ On some VAIO models, the graphics memory is shared with the system. The optimal graphic performance in this case is
not guaranteed.
What should I do if I cannot remember the power-on password?
If you have forgotten the power-on password, contact an authorized Sony Service Center to reset it. A reset fee will be
charged. To find the nearest center or agent, see Sony Support Information (page 216).
Why doesn't my screen turn off after the automatic turn-off time has passed?
The VAIO original screen saver disables the timer setting, which you can select using the Windows power options, for your
screen to turn off.
Select a screen saver other than the VAIO original screen saver.