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Support Options
For customers in Latin American countries or areas
Customer Information Center
If you do not find the information you are looking for at our site, you may call Sony directly. In order to receive the fastest and
most efficient services, have the following information readily available:
1 Your VAIO computer model
You can find it at the lower right corner of the display on the computer.
2 Your computer's serial number
You can find it on the back or bottom of the computer. The serial number is the last 7 digits of the number below the
barcode.
3 The operating system on your computer
4 The hardware component or the software program that is causing the problem
5 A brief description of the problem
In order to contact a Sony technical support representative, call the following numbers:
❑ Argentina:
(011) 6770-SONY (7669)
❑ Bolivia:
800-10-0228
❑ Brazil:
4003-SONY (7669) (in capital and metropolitan areas)
0800-880-SONY (7669) (in other areas)