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Troubleshooting
Power
Power does not come on
c Check whether the power cord is correctly plugged into the AC outlet. When you connect the
AC adapter to the Network Media Receiver and then plug the power cord of the adapter into an
AC outlet, the standby indicator on the Network Media Receiver should light up in red after
about 20 seconds.
c Verify that all cables are connected correctly (pages 18, 21).
c If the power cord is plugged into a power strip equipped with a switch, make sure that the switch
is on and that the power strip is correctly plugged into the AC outlet.
c Verify that the batteries are inserted correctly into the remote control and that the batteries are
not dead (page 15).
c Disconnect the power cord from the AC outlet, and then reconnect it. This operation will return
the settings of the Network Media Receiver to their default settings.
For about 20 seconds after the power cord is plugged in, the unit cannot be turned on.
c If the indicators on the front panel of the Network Media Receiver do not light after applying
power, the Network Media Receiver may be defective. Contact the Web site listed in “Getting
Help” (page 63).
Network Media Receiver cannot be switched off
c If the screen display does not make any transition, the remote control does not respond, and the
power cannot be turned off, disconnect the power cord from the AC outlet, and then reconnect it.
Wait at least 20 seconds, and check the standby indicator. If it is lit red, the power can be turned
on.
This operation will return the settings of the Network Media Receiver to its default settings.
c When you turn off the Network Media Receiver, it goes into Standby mode (standby indicator is
lit red).
The Network Media Receiver consumes a certain amount of power when in Standby mode. To
fully cut the power, disconnect the power cord from the AC outlet. This operation will return the
settings of the Network Media Receiver to its default settings. For about 20 seconds after the
power cord is plugged in, the unit cannot be turned on.