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Troubleshooting
65
Computer does not come on (does not start up from Standby
or Hibernate mode)
c Check whether the computer is correctly configured (page 35).
c Check whether the network is correctly configured.
Check the following items:
• If the Network Media Receiver is connected directly to a single computer, is the crossover
cable being used? (page 27)
• Are the hub and router receiving power? (For details, see the documentation of the respective
device.)
• Was the router turned on before the Network Media Receiver was turned on? (page 38)
• Are the Network Media Receiver and the hub or router connected correctly with a network
cable? (page 25)
• Was the IP address allocation method for the Network Media Receiver selected correctly for
the network environment? (page 34)
c Check whether the name of the computer that you want to start up is shown on the “Select a
server...” screen (page 39). A computer to which the Network Media Receiver has connected at
least once should appear on the “Select a server...” screen.
c When you disconnect the power cord of the Network Media Receiver, information about
registered computers is lost (all settings except “IP address” are cleared). Connect the Network
Media Receiver to the computer again.
c Automatic startup of a connected computer when turning on the Network Media Receiver is not
available the first time that the Network Media Receiver connects to the computer.
c Some computers cannot be started up automatically by turning on the Network Media Receiver.
This may be the case if a wireless LAN card or another type of network card is used.
Most notebook computers do not have the capability for externally triggered startup from
Hibernate mode.
The capability for automatic startup by turning on the Network Media Receiver is only available
when the built-in network connector of the computer is used.
Remote control
My remote control does not work
c Check whether the batteries are inserted correctly and are not dead (page 15).
c Check whether the correct TV manufacturer code has been set. (Some buttons may not work for
some types of TV sets.) (page 16)
c After replacing the batteries, the manufacturer code must be set again (page 16).