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Troubleshooting >
Built-in Camera
Built-in Camera
Why does the viewfinder show no images or poor-quality images?
❑ The built-in camera cannot be shared by more than one software application. Exit the current application before launching
another. On models with Media Gallery, you cannot use another camera application that uses the built-in camera while
using the gesture function of Media Gallery.
❑ The viewfinder may show some noise, for example horizontal streaks, when you are viewing a rapid-moving object. This
is normal and does not indicate a malfunction.
❑ If the problem persists, restart your computer.
Why are captured images poor in quality?
❑ The images captured under the fluorescent light may show reflections of light.
❑ A dark portion in captured images may appear as a noise.
❑ If the lens protection cover is dirty, you cannot take a clear shot. Clean the cover. See Built-in Camera (page 113).
What should I do if my computer becomes unstable when it enters a power saving mode
while the built-in camera is in use?
If your computer automatically enters Sleep mode, change the corresponding power saving mode setting. To change the
setting, see Using the Power Saving Mode (page 18).