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Possiblecause
The ribbon cartridge is
incorrectly installed,
causing the print head to
jam.
The paper is not loaded
properly, causing the print
head to jam.
The print gap is not set “-
correctly.
Static electricity caused by
interference from nearby
electrical devices or by a
low level of humidity is
affecting the printer’s
operation.
Inappropriate settings have
been selected from your
application program.
Action
Make sure that the ribbon
cartridge is correctly
installed. Refer to Preparing
the printer on page 9 of
Chapter 2.
Remove all paper from the
printer. Reload paper.
Use the adjustment lever to
set the print gap. See
Setting the print gap on
page 63 of Chapter 4.
Make sure that the printer
is not too close to any
devices with electric motors
or raise the humidity level.
Choose different settings in
your application.
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