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Instruction Manual
55
Modem Troubleshooting Guide
The following messages will appear in the system log on the Status
screen in the Web interface and may help to diagnose problems with the
modem configuration.
Starting PPP (for auth) on port…
Modem is connecting and the PPP login process is starting.
Modem hang up. Resetting
The connection has been closed or terminated unexpectedly.
Timeout during login process. Giving up
The PPP client connecting over the modem has waited too long to com-
plete the authentication process or supplied an invalid user name and/or
password.
Modem init chat script failed
The modem did not respond to the initialization string from the SVxx53DXI
You may need to change the init string or verify the cabling and modem
status.
Modem init okay
The modem has responded appropriately to the init string.
Saw PPP startup from client
A PPP authentication has occurred and a session has started.
Phone line rings
An incoming call has been detected by the modem.
Modem answers: xxxxxxxxx
The connection speed and protocol used for a connection, as reported by
the modem. The exact contents of the message will vary depending on
the modem make and model.
About Security Certificate Warnings
What is a security certificate?
Sites that employ secure TCP/IP (Internet) connections include a cer-
tificate that confirms that users are connecting to a legitimate site and
are not being redirected without their knowledge. Certificates are issued
by trusted third parties called Certificate Authorities (CAs) and contain