Sungale ID431WTA Tablet User Manual


 
17
Touch “Uninstall” icon, then touch “OK” to confirm.
To Clear App History Date
To clear App history data that have been made on your Tablet, go to “Settings”Æ “Apps”, touch the
application whose data that you want to clear Æ tap “Clear data” and “OK” and the related data will be
deleted from your device.
If you want to clear all operation data, go to “Settings”Æ “Backup & reset”Æ “Factory data reset”Æ “Reset
tablet”Æ “Erase everything” and your device will be reset.
TROUBLESHOOTING:
If you have a problem with this device, please check the troubleshooting guide below. If these information does
not resolve the problem, please follow the below procedure
The player does not turn on.
Ensure that the player is fully charged. Try charging the player overnight (8 hours).
Reset the player (use a paper clip to gently press the Reset button on the power jack side of the player) and
try again.
The buttons do not work.
Reset the player (use a paper clip to gently press the Reset button on the power jack side of the player) and try again.
I cannot transfer files to the player.
Ensure that your computer is running on a supported operating system platform.
Check the USB extension cable, ensure that it is securely attached to the player and the PC, or try using
another USB cable.
Ensure that the player’s memory capacity is not full.