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There is no sound during playback.
Check the volume level.
Ensure that the earphone is attached securely to the player.
The sound quality of the music is poor.
Try playing the file on your computer. If the sound quality is still poor, try downloading the file again or
re-encode the file of your own
Ensure that the bit rate of the file is not too low. The higher the bit rate of the file, the better it will sound. The
minimum recommended bitrates is 128kbps for MP3s and 96kbps for WMAs.
Try lowering the volume of the player.
Ensure that the earphone is attached securely to the player.
The player is not playing music file.
Ensure that the file is in a compatible format.
The file may be copy-protected and you don’t have authorization to play this file. If you feel this is an error,
please contact the service from which you have downloaded the file.
The LCD characters are corrupted or something is wrong with the display.
Ensure that the correct OSD language has been selected
Reset the player (use a paper clip to gently press the Reset button on the power jack side of the player) and
try again.
The player has malfunctioned.
Reset the player (use a paper clip to gently touch the Reset button on the power jack side of the player)
and try again.