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TANDBERG GW Data port Command Interface User Guide
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2.2. Troubleshooting
If communication cannot be established between the PC/terminal and the TANDBERG GW’s
Data port the following should be checked:
• Verify that the serial cable is a straight through 9-pin to 9-pin cable
• Confirm that the configuration of the PC/terminal’s serial RS-232 port is identical to
the configuration of the TANDBERG GW RS-232 port.
• Verify that the PC/terminal’s serial RS-232 port is working properly by connecting it
back-to-back to another PC/terminal and send characters in both directions
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It requires a null-modem cable to perform this test