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Appendix B
Warranty & Compliances
66 OMEGA Installation, Operation, and Maintenance Manual
ground transportation. Any other freight arrangements will be at customer expense. Customers who
receive this advance-replacement service shall, prior to the shipment of the advanced shipment
product,
c
Provide a credit card number or hard copy purchase order as collateral for the loaned product.
c
Sign an RMA agreement outlining the terms and conditions of the exchange.
c
Agree to return the defective product to Telenetics within five (5) business days of receipt of
the advance replacement unit.
If, upon inspection by Telenetics, a unit returned under warranty is found to be defect free,
Telenetics reserves the right to charge the customer a $500 test fee.
TELENETICS' SOLE AND EXCLUSIVE OBLIGATION, AND YOUR SOLE AND EXCLUSIVE
REMEDY, UNDER THIS LIMITED WARRANTY SHALL BE THE REPAIR OR
REPLACEMENT OF THE APPLICABLE TELENETICS PRODUCT OR SOFTWARE IN
ACCORDANCE WITH THE TERMS SET FORTH HEREIN.
LIMITATIONS
As the original purchaser, you receive these warranties from Telenetics Corporation, subject to the
terms and limitations set forth below.
Telenetics warrants that your Telenetics products will be free from defects in material and workmanship
and will perform in compliance with the operator’s guide(s) accompanying the products for a period
of one year.
Telenetics does not cover or accept liability for any injury, damage or failure caused by misuse,
misapplication, abuse, acts of nature, accidents (e.g., dropping the Telenetics products or software
diskettes), electrical mishaps, causes beyond our control, or claims by other than the original
purchaser.
Telenetics will not honor, and will consider this limited warranty voided, if, in Telenetics' reasonable
judgment, there has been any (1) tampering with the Telenetics product's external label or serial number,
(2) attempt to open the Telenetics product's case, (3) attempted or actual repair by anyone other than an
authorized Telenetics technician, or (4) installation or use with any power supply component(s) other
than the original Telenetics power supply components provided in the product package, (5) installation
or use with any cables or antenna(s) other than original Telenetics products, (6) Installation or use in
environmental conditions that are outside Telenetics’ published environmental specifications (including
but not limited to temperature range, humidity, cable lengths, proximity to other devices, etc.).
Warranty is given for twelve (12) months from the date of product shipment from Telenetics.
Telenetics will honor warranty twelve months from the original end user’s shipment date, upon
receiving proof of purchase. “Proof of purchase” is a copy of the original sales transaction, showing
complete name and address of seller, complete name and address of purchaser, date of purchase,
product model number and serial number(s).
DISCLAIMER OF WARRANTIES
EXCEPT AS EXPRESSLY SET FORTH HEREIN, TELENETICS HEREBY EXPRESSLY
DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR USE.
WAIVER OF CONSEQUENTIAL DAMAGES
TELENETICS HEREBY DISCLAIMS ANY AND ALL SPECIAL, INDIRECT, OR
CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION, LOST PROFITS,
LOSS OF OR DAMAGE TO ANY OTHER COMPUTER EQUIPMENT OR RELATED DATA)
WHICH MAY RESULT FROM BREACH OF ANY WARRANTY, OR ARISING OUT OF THE
USE OR INABILITY TO USE ANY TELENETICS PRODUCT OR SOFTWARE, EVEN IF
TELENETICS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.