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If Something Goes Wrong
If you need further assistance
5.375 x 8.375 ver 3.1
Your local computer store or book store sells a variety of self-
help books you can use to supplement the information in the
guides.
If you need further assistance
If you have followed the recommendations in this chapter and
are still having problems, you may need additional technical
assistance. This section contains the steps to take to ask for
help.
Before you call
Since some problems may be related to the operating system
or the program you are using, it is important to investigate
other sources of assistance first.
Try the following before contacting Toshiba:
❖ Review the troubleshooting information in your
operating system documentation.
❖ If the problem occurs while you are running a program,
consult the program’s documentation for troubleshooting
suggestions. Contact the software company’s technical
support group for their assistance.
❖ Consult the dealer or authorized Toshiba representative
from whom you purchased your computer and/or
program. Your dealer is your best source for current
information.
Detailed system specifications are available at
www.ts.toshiba.com by selecting your particular product and
model number, clicking GO, and then clicking the Detailed
Specs link from the menu on the left. Or just refer to the
computer documentation shipped with your product.
For the number of a Toshiba dealer, see “Toshiba voice
contact” on page 229.