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11-1
EO1-33019
11. GENERAL MAINTENANCE
11. GENERAL MAINTENANCE
11.1 CLEANING
To help retain the high quality and performance of your printer it should be regularly cleaned. The greater
the usage of the printer, the more frequent the cleaning. (i.e. low usage=weekly : high usage=daily).
1. Turn the power off.
2. Open the top cover.
3. Turn the head lever to raise the print head.
4. Remove the ribbon and paper.
5. Clean the print head element with print head cleaner
NOTE: Please purchase the print head cleaner from the authorized TOSHIBA TEC service
representative.
Print Head (Thermal Element)
WARNING!
1. Be sure to disconnect the power cord prior to performing any maintenance.
2. DO NOT POUR WATER directly onto the printer.
Fig. 11-1
Print Head Cleaner
(24089500013)
CAUTION:
1. Do not use any sharp objects to clean the print head and platen. Doing so may damage them,
causing poor print quality or missing dots.
2. Never use organic solvents like thinners or venzene for cleaning. Using such solvents may
discolour the covers, cause poor print quality, or printer failure.
3. Do not touch the print head element as static build-up may damage the print head.
WARNING!
Be careful when handling the print head as it becomes very hot.
11.1 CLEANING