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E11-4
ENGLISH VERSION EO1-33016
11. GENERAL MAINTENANCE
11.4 REMOVING JAMMED MEDIA
11.4 REMOVING JAMMED MEDIA
1. Turn the power off.
2. Open the top cover, and right side cover.
3. Turn the head lever to position “OPEN, “ then release the head lock plate.
4. Remove the white screw, unclamp and disconnect the connector of the media guide plate, and then
detach the media guide plate. (See Fig. 12-5.)
5. Remove the ribbon and media.
6. Remove the jammed media. DO NOT USE any sharp implement or tool as these could damage the
printer.
7. Clean the print head and platen, then remove any further dust or foreign substances.
8. Place the portion
of the media guide plate on the media sensor. Secure the media guide plate
with the white screw.
Fig. 11-5
Media Sensor
Media Guide Plate
Media Guide Plate
Clamp
Connector
White Screw
(24741710304)
9. Media jams in the cutter unit can be caused by wear or residual glue from label stock on the cutter.
Do not use none specified media in the cutter. If you get frequent jams in the cutter contact your
Authorized Service representative.