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If Something Goes Wrong
If you need further assistance
5.375 x 8.375 ver 2.3
❖ If the problem occurs while you are running a program,
consult the program’s documentation for troubleshooting
suggestions. Contact the software company’s technical
support group for their assistance.
❖ Consult the dealer from whom you purchased your
computer and/or program. Your dealer is your best source
for current information.
For the complete detailed specifications for your computer,
visit pcsupport.toshiba.com. Go to the Tech Support Center,
select your particular model from the list and go to the
Detailed Specifications for that model.
For the number of a Toshiba dealer near you in the United
States, call: (800) 457-7777.
Contacting Toshiba
If you still need help and suspect that the problem is hardware-
related, Toshiba offers a variety of resources to help you.
Toshiba’s Technical Support Web site
For technical support, or to stay current on the most recent
software and hardware options for your computer, and for
other product information, be sure to regularly check the
Toshiba Web site at pcsupport.toshiba.com
.
Toshiba voice contact
Before calling Toshiba, make sure you have:
❖ Your computer’s serial number
❖ The computer and any optional devices related to the
problem
❖ Backup copies of your Windows
®
operating system and
all other preloaded software on your choice of media
❖ Name and version of the program involved in the
problem along with its installation media