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If Something Goes Wrong
Problems that are easy to fix
5.375 x 8.375 ver 2.3
Sample Windows Task Manager Shutdown menu, Turn Off
option
The computer shuts down.
Your program performs an illegal operation.
If you receive the message, “Your program has performed an illegal
operation
,” you should record the details of the message and
consult the software manufacturer.
To record the details:
1 Click the Details button and select the text the operating
system displays.
The Details button displays information that the software
manufacturer needs to help you solve your problem.
2 Press Ctrl and c simultaneously to copy the text to the
clipboard.
3 Open Notepad (click Start, point to All Programs, then
point to Accessories and click Notepad).
4 Press Ctrl and v simultaneously to paste the details into
Notepad.
5 Add a paragraph break and type some notes describing
what you were doing when you received the message.