Toshiba Satellite A350D Laptop User Manual


 
952 Troubleshooting Procedures
Satellite A350D/A355D, SATEGO A350D, EQUIUM A350D Series Maintenance Manual
95
Figure 2-29 LAN troubleshooting process
To determine if the computer’s built-in LAN is functioning properly, perform the following
procedures. Figure 2-29 outlines the process. Start with Procedure 1 and continue as
instructed.
Procedure 1: LAN connection check
Procedure 2: LAN port check
Procedure 1 LAN connection check
The LAN cable may be damaged or the connections may be loose. Perform Check 1:
Check 1 Make sure LAN cable is firmly plugged into both the LAN set and the LAN port
of the computer. If the cable is connected correctly, go to Check 2.
Check 2 The LAN cable may be damaged. Replace with a good cable. If the malfunction
remains, go to Procedure 2.
Procedure 2 LAN port check
The LAN set may be faulty. Perform Check 1:
Check 1 Try connecting a different LAN port to the computer. If the replacement LAN
works, the original set may be damaged. If the replacement set does not work, the
system board may be damaged. Replace it with a new one following the
instructions in Chapter 4.