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If Something Goes Wrong
Memory problems
2 To view the device(s) installed, double-click the device type.
3 To view the properties, double-click the device.
The operating system displays the device Properties dialog
box, which provides an array of tabs. They may include:
❖ The General tab, which provides basic information about
the device.
❖ The Resources tab, which lists resources assigned to the
device. This tab does not appear if the device is not using
resources.
❖ The Driver tab, which displays the drivers being used by
the device. This tab also provides options for updating the
driver or rolling back the driver in case the new version is
causing a problem.
The tabs that appear in the dialog box vary from one device to
another.
For more information about Device Manager, refer to Windows
®
online Help.
Memory problems
Incorrectly connected or faulty memory modules may cause errors
that seem to be hardware or even software related. It is worthwhile
checking for these first:
1 Click Start, and then click the Shut down button in the
lower-right corner of the Start menu.
The computer shuts down completely.
2 Remove the memory module, following the instructions in
“Removing a memory module” on page 55.
3 Reinstall the memory module, following the instructions in
“Installing a memory module” on page 49, and making sure the
module is seated properly.
4 Check for the error again.
5 If the error recurs, remove the memory module entirely and
check for the error again.
If removing the memory module eliminates the error, the
memory module may be faulty. If the error recurs without the
memory module installed, the error is not caused by the
memory module.