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If Something Goes Wrong
Develop good computing habits
2 Type Cmd in the Search programs and files field.
3 Enter
IPCONFIG /ALL and press Enter.
The IP address for each active network adapter will be
displayed.
❖ Connect your computer directly to your router or broadband
modem, by plugging a standard CAT5 Ethernet patch cable
(sold separately) into your computer's RJ45 Ethernet port. If
your connection problem disappears, the problem lies in the
Wi-Fi
®
part of your network.
❖ If you have enabled any security provisions (closed system,
MAC address filtering, Wired Equivalent Privacy [WEP], etc.),
check the access point vendor's Web site for recent firmware
upgrades. Problems with WEP keys, in particular, are
frequently addressed in new firmware releases.
The Windows
®
operating system wireless management utility
does not work.
If you are using an external Wi-Fi
®
adapter (a PC Card, USB
adapter, or other variety), check if the adapter comes with its own
management utility. If it does, the utility may be disabling the
Windows
®
operating system wireless management utility, in which
case you must use the adapter's management utility. If the
documentation that accompanies the adapter does not provide
enough information to determine if this is the case, contact that
vendor's support group for further advice.
Develop good computing habits
Save your work frequently.
You can never predict when your computer will lock, forcing you to
close a program and lose unsaved changes. Many software
programs build in an automatic backup, but you should not rely
solely on this feature. Save your work! See “Computing tips” on
page 93 for instructions.
On a regular basis, back up the information stored on your
internal storage drive.
Use Windows
®
to back up files, or the entire computer, to an optical
disc, or external hard disk. Here are some ways you can do this:
❖ Use the Windows
®
operating system to back up files or your
entire computer to an optical disc, or external hard disk.
❖ Copy files to a rewritable external storage device.