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User’s Manual 9-17
Troubleshooting
USB device
In addition to the information in this section, please also refer to the
documentation supplied with your USB device.
eSATA device
In addition to the information in this section, please also refer to the
documentation supplied with your eSATA device.
Problem Procedure
USB device does not
work
Remove the USB device from the computer and
then reconnect it to a free port in order to ensure
it is firmly attached.
Ensure that any required USB device drivers are
properly installed - to achieve this you should
refer to both the device documentation and the
operating system documentation.
Problem Procedure
eSATA device does
not work
Remove the eSATA device from the computer
and then reconnect it to a free port it in order to
ensure it is firmly attached.
A connected eSATA device may not be
recognized if it is connected to the computer's
eSATA/USB combo port while the computer is in
Sleep Mode or Hibernation Mode. If this occurs,
disconnect the eSATA device and then reconnect
the device while the computer is turned on.
Ensure that any required eSATA device drivers
are properly installed - to achieve this you should
refer to both the device documentation and the
operating system documentation.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.