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If Something Goes Wrong
The Windows
®
operating system is not working
❖ Enable low resolution video mode
Restarts Windows
®
using your current video driver at low
resolution. This allows you to reset your display settings in the
event they have been improperly set.
❖ Enable debugging mode
Starts Windows
®
in an advanced troubleshooting mode
❖ Enable boot logging
Creates a file that lists all the drivers that are installed during
startup
❖ Enable Safe Mode
Starts Windows
®
with a minimal set of drivers and services. If
the computer starts and runs in Safe Mode, you will know the
Operating System is most likely working properly and that you
should look to third-party applications or drivers for the source
of your problem.
❖ Disable driver signature enforcement
Allows drivers containing improper signatures to be installed
❖ Disable early-launch anti-malware protection
Allows drivers to initialize without being measured by the
Anti-malware driver
❖ Disable automatic restart on system failure
Prevents Windows
®
from automatically restarting if an error
causes it to fail. Choose this option only if Windows
®
is stuck
in a loop where it fails, attempts to restart, and fails again
repeatedly
Internet problems
My Internet connection is very slow.
Many factors contribute to the speed with which you can surf the
Internet. They include: network speed, network conditions, time of
day (when everyone else is surfing, your access can be slow) and
popularity of the sites you are trying to access. If accessing a
particular site is very slow, try later.
My browser cannot find the URL address I typed in.
Make sure you separated the domain names of the address with the
forward slash (/). Check the spelling of each name and the syntax of
the address carefully. A single incorrect letter or missed character
will make it impossible for your browser to locate the site.