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TPL-4052E User’s Guide Troubleshooting
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Troubleshoong
Please reference the items below if you connue to experience
diculty with installing and using your Powerline Adapters.
• Power-cycle the Powerline Adapters by disconnecng them from their power
outlets for 15 seconds and then reconnect them.
• If the Powerline (PL) LED is red, try plugging the Powerline Adapter into another
available power outlet. The quality of the connecon may be beer in a dierent
power outlet.
• If you are having issues connecng the Powerline Adapters aer changing the
network name using the Sync buon or Powerline ulity, reset the Powerline
Adapters to defaults using the physical Reset buon.
• Using a pin or paperclip; press and hold the Reset buon for 1 second on each
Powerline Adapter. All LEDs will turn o then turn back on. This will reset the
Powerline Adapters to their default sengs. The default network name is
HomePlugAV.
• The Powerline Adapters can provide beer connecvity and performance when
plugged directly into a power outlet. Connecng the Powerline Adapters to a
power strip or surge protector may degrade or block Powerline signals.
• Avoid using the Powerline Adapters on GFI protected outlets and electrical
systems with AFCI circuit breakers. They may degrade or block powerline signals.
• The Powerline Adapters should not be used in areas with excessive heat.
• Florescent and incandescent lighng can generate signicant powerline
interference�
• If your building has more than one circuit breaker box, the Powerline Adapter
may not be able to establish connecvity between them. In this case, connect
a Powerline Adapter into a power outlet located on each of the circuit breaker
boxes. Then connect an Ethernet cable between the Powerline Adapters to
bridge the two circuits together.
In addion to this User’s Guide, you can nd help below:
• hp://www.trendnet.com/support
(documentaon, downloads, FAQs, how to contact technical
support)
• Autorun CD (Quick Installaon Guide)