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2.15 Frequently Asked Questions (FAQ)
Q: My system sometimes becomes unstable. How should I check the system?
A: The first thing to do is to check and see if you have any device conflicts related to the IRQ, or DMA. If
you are using Microsoft Windows, the Control Panel is a good place to start investigating the conflict.
Please consult your operating system documentation for details. Secondly, check to make sure you are
using an ATX 2.01 or better power supply that has a minimum of 30A on the +5V power line. Lastly,
make sure the motherboard is receiving adequete cooling.
Q: I have a question about memory compatibility; what memory will work on my motherboard?
A: Memory compatibility information can be found on Tyan’s website at: http://www.tyan.com
Q: I have a question about CPU compatibility; what CPU will work on my motherboard?
A: CPU compatibility information can be found on Tyan’s website at: http://www.tyan.com
Q: Where can I get additional accessories for my Tyan motherboard?*
A: You can purchase additional accessories such as USB cables*, as well as other Tyan-approved acces-
sories at the Tyan Computer Online Store: http://www.etyan.com
Q: Where do I get pinout information for my motherboard?
A: Pinouts of certain headers are available on the Tyan website: http://www.tyan.com
Q: My motherboard is dead, how do I return it?
A: Contact the place of purchase or your distributor for assistance to return the motherboard for service.
RMA issues will not be handled via e-mail by Tyan Tech Support. Please refer to the URL link here for
more details: http://www.tyan.com/support/html/faq_rma.html
Q: How do I upgrade my BIOS?
A: Check the section about the Flash Utility (see p. 46) for information on upgrading your BIOS. BIOS
update files, flash utilities, and instructions on how to install them are also available from the Tyan website
at: http://www.tyan.com
Q: Why do I get a “CMOS checksum invalid” error message during POST?
A: If you get the above error message or “Invalid configuration, run Setup” message, it is an indication that
the CMOS battery needs to be changed. Contact your dealer for assistance. Once you’ve replaced your
battery or flashed your BIOS, don’t forget to check the Clear CMOS section (see p.12) so that you can
reset your CMOS.
* If your chassis supports frontside USB connectors, it will usually come with the necessary cables.
Check that your chassis is frontside USB capable. Please check with your chassis vendor for details.
Tyan does not provide frontside USB cables.