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Chapter 4: Diagnostics
Note: if you experience problems with setting up your system, always check the following things in
the following order:
Memory, Video, CPU
By checking these items, you will most likely find out what the problem might have been when
setting up your system. For more information on troubleshooting, check the TYAN website at:
http://www.TYAN.com
.
4.1 Beep Codes
Fatal errors, which halt the boot process, are communicated through a series of audible beeps.
For example, if the BIOS POST can initialize the video but an error occurs, an error message will
be displayed. If it cannot display the message, it will report the error as a series of beeps.
The most common type of error is memory error:
Memory not installed or memory not seated in the socket properly. If this occurs, the board
will beep continuously and will not stop until power off. Please ensure that the correct type
of memory is installed in the correct location.
If you get this error, please check your memory configuration, order, type, and check for faulty
modules. Please check our website for memory compatibility.
Before calling your vendor or calling TYAN Tech Support, be sure that you know how many beeps
your board made, and how long the beeps were. Also have other information such as your
attached add-in cards, drives and OS to help speed up the support process and come to a
possible solution faster.
4.2 Flash Utility
Every BIOS file is unique for the motherboard it was designed for. For Flash Utilities, BIOS
downloads, and information on how to properly use the Flash Utility with your motherboard, you
must check the TYAN website: http://www.TYAN.com/
NOTE
Please be aware that by flashing your BIOS, you agree that in the even of a BIOS
flash failure, you must contact your dealer for a replacement BIOS. There are no
exceptions. TYAN does not have a policy of replacing BIOS chips directly with end
users. In no event will TYAN be held responsible for damage done to the BIOS by
the end user.