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Wireless Access Point Model 0-1591700-x User Manual Page 6 of 33
Disclaimer
Tyco Electronics makes no representation or warranties with respect to the contents hereof and
specifically disclaims any implied warranties or merchantability or fitness for any particular
purpose. Further, Tyco Electronics reserves the right to revise this publication and make changes
from time-to-time in the content hereof without obligation of Tyco Electronics to notify any person of
such revision or changes.
Support
The access point is a high performance unit with a very strong feature set. Please carefully check
the manual and the settings of associated equipment before calling for technical support. When
requesting support, please have your proof-of-purchase documentation available.
The first line of support is via the Tyco Electronics web site at
www.lan-electronics.com where
further support information and frequently asked questions are located. If you are still unable to
solve the problem then there is a web contact form at
www.lan-electronics.com/support.htm that
will assist you in placing the query with us. Please fill in all the fields and provide us with as much
information as possible to assist us in getting a suitable answer to you. The estimated turn-round
time for support requests is 1-2 working days.
Partner level clients may participate in a 24 x 5 telephone helpdesk support scheme.
Warranty
Full details of the generic warranty scheme are available on the web site at:-
http://www.lan-electronics.com/support.htm
Tyco Electronics (Active LAN Products) warrants this Wireless LAN Access Point product to be
free from defects in material and workmanship, under normal use and operation for a period of 2
years product from the date of purchase from an authorised vendor, subject to the conditions and
exclusions below:-
1. This warranty does not cover any damage to the products that resulted from accident,
abuse, misuse, natural or personal disaster, or any unauthorised disassembly or
modification, or operation in a manner contrary to the instructions, or shipment of the
product to the Tyco Support Centre.
2. The products are not designed, manufactured or intended for use in hazardous or critical
environments or in activities requiring emergency or fail-safe operation or in any other
activity or application in which failure of the product may pose the risk of physical injury or
death or environmental harm. Tyco Electronics (Active LAN Products) specifically disclaims
any express or implied warranty of fitness for any dangerous application.
3. Except for the foregoing express limited warranty, Tyco makes no other warranty, statutory,
express or implied, including, but not limited to, warranties of merchantability or fitness for a
particular purpose.
4. Tyco Electronics (Active LAN Products) offers a two-year standard warranty to external
power supply. This standard warranty commences from the date that the end Customer
purchases the unit from an authorised vendor.
Submitting A Warranty Claim
Use the Tyco web-based form at
http://www.lan-electronics.com/returns_form_normal.htm when
submitting a warranty claim.
PL0356 ©2003TycoElectronics Issue 1