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Sportster Winmodem 33600 & x2/56K - User's manual 25
Intercontinental
connections are
sometimes
interrupted.
If the telephone line's quality is low, it is
best to reduce the transmission speed in
order to insure that the connection
remains stable.
During file transfer,
the modem sends
back many
transmission errors
or a very low
transfer rate.
The telephone line is bad, select a lower
transmission speed.
Re-initialize the modem to the factory
settings.
Change the transfer protocol.
During transmission
of a fax, errors alter
its legibility or cut
off the connection.
Check the modem's and the software's
flow control.
Remove all 'Terminate and stay resident'
programs (TSRs) that could be active
during the connection.
If the problem occurs during the trans-
mission of a fax from Windows or OS/2
check that the communications driver that
you are using is the one corresponding to
the environment that you use (Windows,
OS/2), or the one supplied specifically with
the communications software.
You get a message
telling you that the
modem is conflicting
with another device.
With a Windows 3.1 or 3.11 system:
Click on the
Configurator
icon in the
Sportster Winmodem 33600 & x2/56K
program group to get access to changing
the setting(s). Try different I/O addresses
and IRQ lines. If that does not work, you
may need to free up an I/O address or
IRQ line.
With a Windows 95 system:
1. Click on the Start button.
2. Scroll to Help.
3. Click on the Contents tab.
4. Select Troubleshooting.
5. Select If you have a hardware conflict.
6. Follow the screen commands.