Filter
Top Products
32
Troubleshooting — continued
The audio is not working. • Turn the volume up.
• Make sure the Audio Input Selector is
not set to OFF.
• Does the display show MUTE? If so, press
the Selector Control Dial to unmute.
Volume of connected AUX device is
too low.
• Turn up volume of Rise & Shine
®
and
AUX device. Do so carefully.
I set an MP3 for my wake/sleep and
the FM radio played instead.
• Verify that sound source was correctly
set in the menu. Reference page 16 or
19. To ensure there is some wake up
sound, the unit will default to Radio if
the SD or USB cannot be found.
I am getting a display on the screen
“SD Card/USB missing.”
• The device has not been detected by
the product.
• Ensure that the device is inserted
properly.
FM reception is weak.
• Connect the supplied external antenna.
The song I selected is not playing. A
different song is playing.
• If you selected continuous mode,
other songs will be played.
• Verify that the correct memory device
was inserted, for example the correct
SD card.
After snoozing, the alarm seems
louder.
• The snooze interrupts the wake sequence.
• The farther along the Rise & Shine
moves into the wake cycle, the louder
the sound becomes, until it reaches the
maximum setting you programmed.
• If the volume is too loud, you will need
to readjust the maximum volume in the
wake setting (Reference page 16).
When I selected a Wake tone, the
play mode changed to repeat.
• This is a normal feature of Wake tones.
The tones are intended to loop.
• If you do not like this setting, change
the setting to continuous (Reference
page 16-17).
When I looked at the provided wake
tones, there was a symbol in front
of it.
• This symbol is a unique character
recognized by the unit to enable
looping upon selection.