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ViewSonic Wireless PC Card Adapter 15
Troubleshooting
For the fastest solution to an installation problem, please
refer to the solutions below before contacting ViewSonic
Customer Support for assistance.
The setup wizard does not launch after I insert
the Networking Companion CD.
•
If the CD does not auto-start, right-click Start, select
Explore, double-click the CD-ROM icon, then double-click
the Setup icon.
• If the CD still does not respond, try inserting another CD to
make sure that the CD-ROM drive is functioning properly.
My PC does not recognize the Wireless PC Card
after installing it.
•
Verify that the WPCC100 Wireless PC Card is inserted all
the way into your computer’s PC Card slot with the
ViewSonic bird logo facing up.
• Check the distance to your router or gateway. It should be
within 100 feet of your computer.
• Uninstall the WPCC100 driver software, restart your PC,
then repeat the installation and wireless configuration steps
listed in Chapter 2.
My Wireless PC Card disconnects soon after
connecting.
For Windows XP only: Try disabling 802.1x authentication:
1 Click Start, select Connect To, select Show all
Connections, then double-click the name of your wireless
network.
2 On the General tab, click Properties.
3 Click the Wireless Networks tab.
4 Under Preferred Networks, click Network Name (SSID).
PC Card UG.book Page 15 Friday, July 23, 2004 2:39 PM