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TROUBLESHOOTING – 54
NETCENTER
USER MANUAL
Q: What if I have forgotten or misplaced my NetCenter password?
A: Reset the NetCenter using the reset button to revert to the default password. See
“Resetting the NetCenter” on page 8.
Q: My printer is connected properly to the NetCenter. Why won’t it print?
A: Check if your printer is on the NetCenter supported printers list. Visit our support Web
site at support.wdc.com.
Q: Why do I receive a “you cannot copy some of these items to the destination because their
names are too long or contain invalid characters” message when trying to copy files to the
NetCenter from a Mac?
A: Make sure that the names of the files being transferred DO NOT contain any of the
following characters: * (asterisk), ? (question mark), / (forward slash), \ (back slash),
: (colon). Name files using only letters of the alphabet, numerals, and dashes (-) or
underscores (_) .