Xerox 1300 series Printer User Manual


 
70 Chapter 6 ENWW
Finding the solution
You can use this section to find the solution to common printer problems.
Step 1: Is the printer set up correctly?
Is the printer plugged into a power outlet that is known to work?
Is the on/off switch in the on position?
Is the print cartridge properly installed? See Changing the print cartridge.
Is paper properly loaded in the input tray? See
Loading media into the input trays
.
Yes: If you answered yes to the questions above, go to Step 2: Is the Ready light on?
No: If the printer will not turn on, Contact HP support.
Step 2: Is the Ready light on?
Do the control panel lights look like this picture?
Yes:Go to Step 3: Can you print a demo page?
No: If the control panel lights do not look like the picture above, see Status light patterns.
If you are unable to resolve the problem, Contact HP support
.
Step 3: Can you print a demo page?
Press the Go button to print a demo page.
Yes: If the demo page printed, go to Step 4: Is the print quality acceptable?
No: If no paper came out, see Paper handling problems.
If you are unable to resolve the problem, Contact HP support
.