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14 Troubleshooting
218 Xerox Phaser 3635 User Guide
Toner Supplying Error Toner is not being supplied
correctly.
Check the Print Cartridge is installed
securely.
Invalid Print Cartridge The installed Print Cartridge is
not a valid Xerox cartridge.
Check the Print Cartridge and install
a valid Xerox cartridge if necessary.
If problem persists, call for service.
Output
Full Stack Output tray full. Remove printed material from
Output tray.
Staple Cartridge Not
Installed
Staple cartridge not installed. Install staple cartridge.
Stapler Fault Stapler unit does not work. Open stapler door and check the
stapler. Close stapler door.
If the fault persists, Power Off / Power
On.
If the problem persists, call for
service.
DADF
DADF Jam The loaded document has
jammed in the DADF.
Open DADF cover and remove
jammed media.
Load Document You have attempted to set up a
job with document not loaded
or incorrectly loaded in the
DADF.
Load document in DADF.
If already loaded, remove and
reload.
Errors & Faults Description Solution