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Troubleshooting
27
The “Buffer Underrun” error message is displayed.
●
If your CD writing software supports the Buffer Underrun Protection, you must
activate the Buffer Underrun Protection. For more details, refer to the
documentation that came with your CD writing software.
●
For more effective writing, and to avoid causing “Buffer Underrun,” try the
following:
• Lower the writing speed setting.
• Create an image file of the CD on the computer’s hard disk.
• Optimize the hard drive (Defragment the drive).
• When writing, close other applications (including screen savers, etc.).
• Turn hard disk power management off.
• Select “Sync data transfer” for the transfer mode setting of the SCSI devices,
such as a hard drive, or a CD-ROM drive, etc.
For IDE devices, select “DMA” for the setting of transfer mode.
• Deactivate the Active Desktop (if you are using Internet Explorer 4 or later).
• Close residential software.
• Make sure the trouble does not stem from your CD writing software by
referring to the documentation that came with it.
Notes
• If there is a slower device connected between the host computer and CRW2200IX drive, the
data transfer between CRW2200IX drive and the host computer will be slowed, which may
cause a failure in writing a CD.
• Errors can occur if you knock or move the CRW2200IX drive while it is writing to disc.
Unstable operations.
●
Do you have several kinds of CD writing software installed to the same system?
Such a situation may cause a conflict, resulting in unstable operations.
●
Has dust or dirt collected on the disc surface?
If so, clean the disc surface using an air spray or by wiping using a lint-free cloth.
Remember to wipe the surface in a motion perpendicular to the edge of the disc.
Be careful not to scratch it.
Other symptoms
Your CD writing software does not recognize the CRW2200IX drive.
●
That software you are using may not support the drive. Consult the software
manufacturer for compatibility with the CRW2200IX drive.
00GB-.book Page 27 Wednesday, June 27, 2001 7:24 PM