Yamaha UX16 Computer Drive User Manual


 
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Troubleshooting (FAQ)
The driver cannot be installed.
Is the USB cable connected correctly?
Check the USB cable connection. (page 8)
Disconnect the USB cable, then connect it again.
[Windows] Is the USB function enabled on your computer?
When you connect the UX16 to the computer for the rst time, if the Add New
Hardware Wizard (pages 10 and 13) does not appear, the USB function on the
computer may be disabled. Perform the following steps.
1. Double-click System in the Control Panel to open the System Properties
window.
2. Double-click the Device Manager tab and make sure that no ! or x
marks appear at Universal serial bus controller or USB Root Hub.
If you see the ! or x mark, the USB controller is disabled. For more
information, refer to the owners manual of your computer.
[Windows] Is any unknown device registered?
If driver installation fails, the UX16 will be evaluated as an Unknown device,
and you will not be able to install the driver. Delete the Unknown device by fol-
lowing the steps below.
1. Double-click System in the Control Panel to open the System Properties
window.
2. Double-click the Device Manager tab. With the View devices by type
check box checked, look for Other devices.
3. If you nd Other devices, double-click it to extend the tree to look for
Unknown device. If one appears, select it and click the [Remove] button.
4. Remove the USB cable, and make the connection again.
5. Install the driver by following the steps (starting from Step 3) described on
page 10.