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Doc# 27-0001UM Issued 7/99 Rev. 1.2
If the Z Microsystems Technical
Support Engineer determines that the
product needs to be replaced, a
Customer Service representative will
issue a Return Material Authorization
(RMA) number and return address.
An RMA number is required to return
a product to Z Microsystems, regard-
less of the reason for the return.
The following information is required
when returning Z Microsystems
products:
1. Model number
2. Serial number
3. Date of purchase
4. Proof of purchase (use the invoice
or packing slip)
5. Customer ship-to address and any
special shipping requirements
6. Specific and detailed description of
the problem
PROVIDING FEEDBACK
We value feedback on our products,
their performance, any problems and
constructive suggestions. Please send
such productive information in writing
to:
Customer Service
Z Microsystems
5945 Pacific Center Blvd., Suite 509
San Diego, CA 92121-4309
or www.zmicro.com
Replacing Par ts
25