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Troubleshooting
Chapter 6 Troubleshooting
Frequently Asked Question (FAQ)
Q 1. In what way to get to know the ZMAX-8210 MAC address?
MAC Address distinguishes herself by the distinct identity among networking devices. There
are two ways available to know the address.
• In the rear of the ZMAX-8210, posted the MAC Address. Refer below.
Figure 29 ZMAX-8200 MAC Address
• Through the ZMAX-8210 web-based management, you can view the address from the Basic
Information.
Q 2. Why my PC fails to access the internet?
• Make sure your PC IP Address doesn’t clash with others’. If DHCP Server enabled, you
have to get your PC to obtain dynamic IP Address. Finally, reboot your PC.
• Make sure the ZMAX-8210 Ethernet connector has taken effect. Or change a cable to
connect your device and PC.
Q 3. Why I fail to configure my ZMAX-8210？
• Make sure your device is perfectly connected to the power adapter.
• Make sure your PC IP address is consistent with device Address. For example, your PC IP
Address s 192.168.1.X, while your default device’s is 192.168.1.1.
• Restore the factory default settings and re-login your ZMAX-8210 web-based management.
Q 4. In what way to set IP Address for my PC with Windows XP/2000installed？
• Go to StartÆClick control PanelÆDouble-click Network ConnectionsÆRight-click Local
Area ConnectionÆClick Properties
• Highlight Internet Protocol (TCP/IP) and click Properties.
Chapter 6
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