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ii P120i Card Printer User Guide 980504-001 Rev. A
Foreword
Warranty Information
Warranty Information
Printers
All Zebra Card Printers are warranted against defects in material or workmanship for twelve (12) months
from the purchase date.
Proof of purchase or shipment date is required to validate the warranty period. The warranty becomes void
if the equipment is modified, improperly installed or used, damaged by accident or neglect, or if any parts
are improperly installed by the user.
Printheads
Since printhead wear is part of normal operation, the original printhead is covered for a twelve (12) month
period.
To qualify for this warranty, the printer must be returned to the factory or to an authorized service center.
Customers are not required to purchase Zebra supplies (media and/or ribbons) for warranty qualification. If
the use of other manufacturer’s supplies has caused any defect in the printhead for which a warranty claim
is made, the user is responsible for Zebra's labor and material charges required to repair the defect. The
warranty becomes void if the printhead is physically worn or damaged; also if it is determined that failure
to follow the preventive maintenance schedule has caused the defect in the thermal printhead for which a
warranty claim is made.
Spare Parts
All parts, maintenance kits, replacement printheads, options kits, and accessories are warranted to be free of
defects in material and workmanship for 90 days (except where otherwise denoted) from date of purchase.
This warranty become void if the item is modified, improperly installed or used, or damaged by accident or
neglect.
Note • Products returned must be packaged in the original or comparable packing and shipping
container. In the event equipment is not so packaged, or if shipping damage is evident, it will not
be accepted for service under
warranty. Surface Transportation charges for return to customers in
the continental United States is paid by Zebra. Otherwise, Zebra pays CPT (carriage paid to)
nearest airport, customer pays customers, duties, taxes, and freight from airport to destination. If
Zebra determines that the product returned for warranty service or replacement is not defective
as herein defined, the customer will pay all handling and transportation costs.