Chapter 12 Troubleshooting
NWA1121-NI User’s Guide
128
12.2 NWA1121-NI Access and Login
I forgot the IP address for the NWA1121-NI.
1 The default IP address is 192.168.1.2.
2 If you changed the IP address and have forgotten it, you might get the IP address of the NWA1121-
NI by looking up the IP address of the default gateway for your computer. To do this in most
Windows computers, click Start > Run, enter “cmd”, and then enter “ipconfig”. The IP address of
the Default Gateway might be the IP address of the NWA1121-NI (it depends on the network), so
enter this IP address in your Internet browser.
3 If this does not work, you have to reset the device to its factory defaults. See Section 2.2 on page
20.
I forgot the password.
1 The default password is 1234.
2 If this does not work, you have to reset the device to its factory defaults. See Section 2.2 on page
20.
I cannot see or access the Login screen in the web configurator.
1 Make sure you are using the correct IP address.
• The default IP address is 192.168.1.2.
• If you changed the IP address (Section 7.4 on page 96), use the new IP address.
• If you changed the IP address and have forgotten it, see the troubleshooting suggestions for I
forgot the IP address for the NWA1121-NI.
2 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
Start Guide and Section 1.7 on page 17.
3 Make sure your Internet browser does not block pop-up windows and has JavaScript and Java
enabled. See Section 12.1 on page 127.
4 Make sure your computer is in the same subnet as the NWA1121-NI. (If you know that there are
routers between your computer and the NWA1121-NI, skip this step.)
• If there is no DHCP server on your network, make sure your computer’s IP address is in the
same subnet as the NWA1121-NI.
5 Reset the device to its factory defaults, and try to access the NWA1121-NI with the default IP
address. See Chapter 2 on page 20.