ZyXEL Communications NWA1121NI Network Router User Manual


 
Chapter 12 Troubleshooting
NWA1121-NI User’s Guide
128
12.2 NWA1121-NI Access and Login
I forgot the IP address for the NWA1121-NI.
1 The default IP address is 192.168.1.2.
2 If you changed the IP address and have forgotten it, you might get the IP address of the NWA1121-
NI by looking up the IP address of the default gateway for your computer. To do this in most
Windows computers, click Start > Run, enter “cmd”, and then enter “ipconfig”. The IP address of
the Default Gateway might be the IP address of the NWA1121-NI (it depends on the network), so
enter this IP address in your Internet browser.
3 If this does not work, you have to reset the device to its factory defaults. See Section 2.2 on page
20.
I forgot the password.
1 The default password is 1234.
2 If this does not work, you have to reset the device to its factory defaults. See Section 2.2 on page
20.
I cannot see or access the Login screen in the web configurator.
1 Make sure you are using the correct IP address.
The default IP address is 192.168.1.2.
If you changed the IP address (Section 7.4 on page 96), use the new IP address.
If you changed the IP address and have forgotten it, see the troubleshooting suggestions for I
forgot the IP address for the NWA1121-NI.
2 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
Start Guide and Section 1.7 on page 17.
3 Make sure your Internet browser does not block pop-up windows and has JavaScript and Java
enabled. See Section 12.1 on page 127.
4 Make sure your computer is in the same subnet as the NWA1121-NI. (If you know that there are
routers between your computer and the NWA1121-NI, skip this step.)
If there is no DHCP server on your network, make sure your computer’s IP address is in the
same subnet as the NWA1121-NI.
5 Reset the device to its factory defaults, and try to access the NWA1121-NI with the default IP
address. See Chapter 2 on page 20.